Clearanswer, one of the UK’s leading contact centre specialists, has announced a major expansion of its Middlesbrough operations. The move will create 100 new jobs and effectively double the workforce at its Albert North base, less than six months after the site first opened.
The company, which already employs over 1,000 people across its established offices in Hull and Leeds, launched its Middlesbrough office at 16/26 Albert Road in November.
Following a significant surge in commercial demand and the successful onboarding of its first 100 staff members, Clearanswer has accelerated its growth plans and secured a second floor of office space to meet the demands of its expanding operations.
This acceleration of the company’s original growth plans reflects the strength of local talent and the commercial momentum the business has experienced since it opened its doors in the town.
Recruitment is already underway, with vacancies across sales and services roles – all offering competitive salaries, performance-related bonuses, and a comprehensive benefits package. Successful candidates will also benefit from excellent career development opportunities, full training, and the chance to join a company known for its supportive and friendly culture.
Kirsty Young, Director of Operations at Clearanswer, said: “Since arriving in Middlesbrough, we have been genuinely impressed by the quality of talent and the work ethic here. The demand for our services has scaled so quickly that we decided to accelerate our growth plans sooner than originally anticipated.
“We are deeply committed to this area and are excited to see the additional office space fill up with new employees. This expansion is more than just numbers; it is a long-term investment in local people, and we believe it will provide a sustained boost for the local economy.”
Clearanswer specialises in delivering exceptional sales and service support to some of the UK’s most prominent and recognisable brands. This recruitment drive marks a significant milestone in the company’s growth story and firmly establishes Middlesbrough as a strategic hub at the heart of its future ambitions.
Individuals interested in joining the Clearanswer team during this exciting phase of growth can view all current vacancies and submit applications directly via the company’s dedicated recruitment portal: www.clearanswerjobs.co.uk.